General Refund Policy

Non-Refundable Tickets:

Unless otherwise stated, all tickets purchased for VeeVibe events are non-refundable. This means that once a ticket is purchased, it cannot be canceled for a refund.

Exceptions:

There may be exceptions to this policy in certain circumstances, such as:

  • Event Cancellation: If an event is canceled by VeeVibe, we will offer a full refund to all ticket holders.
  • Force Majeure: In cases of force majeure, such as natural disasters or unforeseen circumstances beyond our control, we may offer refunds or alternative arrangements.

Specific Refund Policies for Different Event Types

Marathon and Bicycle Racing:

  • Weather-Related Cancellations: If an event is canceled due to inclement weather, we may offer a refund or reschedule the event.
  • Participant Injury: If a participant is unable to complete an event due to injury, we may offer a partial refund or deferral to a future event.
  • Free-Walk Events:
  • No Refunds: Due to the free nature of these events, refunds are generally not offered.
  • Sports Competitions:
  • No Refunds: Refunds are typically not offered for sports competitions, unless the event is canceled by VeeVibe.

Refund Procedures:

  • Requesting a Refund: To request a refund, please contact our customer support team within [2-3] days of the event date.
  • Refund Processing: Refunds will be processed using the original payment method. Please allow [2-3] business days for the refund to be reflected in your account.

Additional Considerations:

  • Transfer of Tickets: If you are unable to attend an event, you may be able to transfer your ticket to another person. Please check the specific terms and conditions of the event for details.
  • Rescheduling of Events:  In certain cases, we may reschedule an event due to unforeseen circumstances. If this happens, we will notify ticket holders and provide information on any necessary adjustments.

By purchasing a ticket to a VeeVibe event, you agree to these refund policies.

  • Note: This is a general template. You may need to adjust the specific terms and conditions based on your company’s policies and the nature of your events. It’s also recommended to consult with legal counsel to ensure that your refund policy complies with applicable laws and regulations.